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Frequently Asked Questions
Find honest answers on our practice below.
Getting Started with Therapy
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How do I get started with therapy?Getting started is simple! Contact us via phone or complete a request for a new intake appointment on our website. During this process, our team will discuss your goals, answer any questions, and match you with a therapist who we believe will be the best fit for your needs. We’re here to support you every step of the way, and our team is happy to make the process as smooth as possible.
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What should I expect in my first therapy session?The first session is a chance for your therapist to get to know you or your child. For minors, the initial appointment includes the client and a parent or legal guardian. You’ll discuss background, concerns, and goals for therapy, as well as the therapist’s approach and what to expect. If it doesn’t feel like a good fit, that’s okay! We’ll work with you to find a therapist who better aligns with your needs. This session is as much about your comfort as it is about starting the journey.
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Do you accept insurance?Yes, we accept many insurance plans, including Highmark Blue Cross Blue Shield, Aetna, Highmark Health Options, Delaware First Health, and AmeriHealth. Contact us to confirm your coverage and benefits.
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What if I can’t afford therapy?We offer a sliding scale fee based on income and scholarships for families in need. As a THRIVE Grant recipient, we also provide therapy for Delaware students regardless of financial circumstances. Please contact us to discuss your options.
Our Therapists and Approach
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How do I get started with therapy?Getting started is simple! Contact us via phone or complete a request for a new intake appointment on our website. During this process, our team will discuss your goals, answer any questions, and match you with a therapist who we believe will be the best fit for your needs. We’re here to support you every step of the way, and our team is happy to make the process as smooth as possible.
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What should I expect in my first therapy session?The first session is a chance for your therapist to get to know you or your child. For minors, the initial appointment includes the client and a parent or legal guardian. You’ll discuss background, concerns, and goals for therapy, as well as the therapist’s approach and what to expect. If it doesn’t feel like a good fit, that’s okay! We’ll work with you to find a therapist who better aligns with your needs. This session is as much about your comfort as it is about starting the journey.
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Do you accept insurance?Yes, we accept many insurance plans, including Highmark Blue Cross Blue Shield, Aetna, Highmark Health Options, Delaware First Health, and AmeriHealth. Contact us to confirm your coverage and benefits.
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What if I can’t afford therapy?We offer a sliding scale fee based on income and scholarships for families in need. As a THRIVE Grant recipient, we also provide therapy for Delaware students regardless of financial circumstances. Please contact us to discuss your options.
Confidentiality and Logistics
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How do I get started with therapy?Getting started is simple! Contact us via phone or complete a request for a new intake appointment on our website. During this process, our team will discuss your goals, answer any questions, and match you with a therapist who we believe will be the best fit for your needs. We’re here to support you every step of the way, and our team is happy to make the process as smooth as possible.
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What should I expect in my first therapy session?The first session is a chance for your therapist to get to know you or your child. For minors, the initial appointment includes the client and a parent or legal guardian. You’ll discuss background, concerns, and goals for therapy, as well as the therapist’s approach and what to expect. If it doesn’t feel like a good fit, that’s okay! We’ll work with you to find a therapist who better aligns with your needs. This session is as much about your comfort as it is about starting the journey.
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Do you accept insurance?Yes, we accept many insurance plans, including Highmark Blue Cross Blue Shield, Aetna, Highmark Health Options, Delaware First Health, and AmeriHealth. Contact us to confirm your coverage and benefits.
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What if I can’t afford therapy?We offer a sliding scale fee based on income and scholarships for families in need. As a THRIVE Grant recipient, we also provide therapy for Delaware students regardless of financial circumstances. Please contact us to discuss your options.
For Parents New to Therapy
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How do I get started with therapy?Getting started is simple! Contact us via phone or complete a request for a new intake appointment on our website. During this process, our team will discuss your goals, answer any questions, and match you with a therapist who we believe will be the best fit for your needs. We’re here to support you every step of the way, and our team is happy to make the process as smooth as possible.
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What should I expect in my first therapy session?The first session is a chance for your therapist to get to know you or your child. For minors, the initial appointment includes the client and a parent or legal guardian. You’ll discuss background, concerns, and goals for therapy, as well as the therapist’s approach and what to expect. If it doesn’t feel like a good fit, that’s okay! We’ll work with you to find a therapist who better aligns with your needs. This session is as much about your comfort as it is about starting the journey.
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Do you accept insurance?Yes, we accept many insurance plans, including Highmark Blue Cross Blue Shield, Aetna, Highmark Health Options, Delaware First Health, and AmeriHealth. Contact us to confirm your coverage and benefits.
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What if I can’t afford therapy?We offer a sliding scale fee based on income and scholarships for families in need. As a THRIVE Grant recipient, we also provide therapy for Delaware students regardless of financial circumstances. Please contact us to discuss your options.
CONTACT US
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